Privacy policy

At All Goods Digital SAS ("All Goods Digital," "Company," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your personal information when you visit www.allgoodsdigital.shop, purchase our products or services, communicate with us, or otherwise interact with our website and digital platforms (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. COMPANY INFORMATION

All Goods Digital SAS
NIT: 902080870-5

Website: https://www.allgoodsdigital.shop

Email: support@allgoodsdigital.shop

Phone: +573122206703

Bogotá D.C., Colombia

2. INFORMATION WE COLLECT

Depending on how you interact with our Services, we may collect the following categories of personal information.

Identity Information

  • Full name

  • Username

  • Account information

Contact Information

  • Email address

  • Telephone number

  • Billing information

  • Business information (where applicable)

Transaction Information

  • Purchased products

  • Purchased services

  • Order history

  • Payment confirmations

  • Refund requests

Digital Product Information

Information related to your purchased digital products, downloads, course enrollments, account access, and educational resources.

Consulting Information

Information you voluntarily provide during consulting sessions, coaching, mentoring, questionnaires, or discovery forms.

Technical Information

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Cookies

  • Analytics identifiers

Website Usage Information

Information regarding how you interact with our website, including:

  • Pages visited

  • Time spent on pages

  • Click behavior

  • Referral sources

  • Purchase journey

3. HOW WE COLLECT YOUR INFORMATION

We collect personal information:

  • Directly from you.

  • When you purchase products.

  • When you schedule consulting sessions.

  • When you contact customer support.

  • When you subscribe to newsletters.

  • Through cookies and analytics technologies.

  • Through Shopify and our trusted third-party service providers.

4. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process payments.

  • Deliver digital products.

  • Provide consulting services.

  • Create and manage customer accounts.

  • Provide customer support.

  • Improve our products and services.

  • Personalize your shopping experience.

  • Communicate important account information.

  • Send transactional emails.

  • Respond to customer inquiries.

  • Prevent fraud.

  • Protect our legal rights.

  • Comply with applicable laws.

5. DIGITAL PRODUCT DELIVERY

We use your personal information to deliver digital products and services purchased through our Website.

This includes:

  • Providing download links.

  • Delivering online courses.

  • Creating customer accounts.

  • Providing access to educational platforms.

  • Delivering purchased templates, ebooks, guides, and other digital resources.

  • Sending purchase confirmations.

  • Sending access instructions.

6. CONSULTING SERVICES

If you purchase consulting, mentoring, coaching, or advisory services, we may collect information necessary to:

  • Schedule appointments.

  • Deliver consulting sessions.

  • Communicate before and after appointments.

  • Maintain records related to our professional services.

Information shared during consulting sessions is treated as confidential except where disclosure is required by law.

7. PAYMENT INFORMATION

Authorized third-party payment providers supported by Shopify, including payment gateways that may be available in your region.

8. COOKIES AND ANALYTICS

Our Website uses cookies and similar technologies to improve user experience and analyze website performance.

These technologies may include:

  • Shopify Cookies

  • Google Analytics

  • Meta Pixel

  • Marketing pixels

  • Performance cookies

  • Functional cookies

These technologies help us understand how visitors use our Website, personalize content, improve performance, and measure advertising effectiveness.

You may manage cookies through your browser settings.

9. MARKETING COMMUNICATIONS

With your consent where required by law, we may send you:

  • Newsletters

  • Product announcements

  • Educational content

  • Marketing communications

  • Promotional offers

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

10. HOW WE SHARE YOUR INFORMATION

We may share personal information only when necessary with trusted service providers, including:

  • Shopify

  • Payment providers

  • Email service providers

  • Cloud storage providers

  • Scheduling platforms

  • Customer support tools

  • Analytics providers

  • Marketing platforms

  • Professional advisors

  • Government authorities when legally required

We do not sell your personal information.

11. USE OF ARTIFICIAL INTELLIGENCE TOOLS

We may use trusted artificial intelligence tools to improve customer support, operational efficiency, content organization, and customer experience. We do not sell personal information for the purpose of training publicly available AI models.

12. INTERNATIONAL DATA TRANSFERS

Because we serve customers worldwide, your information may be processed or stored outside your country of residence.

Where required, we implement appropriate safeguards to protect international transfers of personal information in accordance with applicable privacy laws.

13. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure.

14. DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Provide our Services.

  • Comply with legal obligations.

  • Resolve disputes.

  • Enforce our agreements.

  • Maintain appropriate business records.

When information is no longer required, we securely delete or anonymize it where appropriate.

15. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Delete your personal information.

  • Restrict certain processing.

  • Object to certain processing.

  • Withdraw consent where applicable.

  • Request data portability.

  • Opt out of marketing communications.

To exercise your rights, please contact us at:

support@allgoodsdigital.shop

16. CHILDREN'S PRIVACY

Our Services are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.

17. THIRD-PARTY SERVICES

Our Website may contain links or integrations with third-party services.

We are not responsible for the privacy practices of third-party websites, applications, or platforms.

We encourage users to review the privacy policies of those providers.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

The revised version will become effective immediately upon publication on our Website.

The "Last Updated" date will always indicate the most recent revision.

19. CONTACT US

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

All Goods Digital SAS

Website:
https://www.allgoodsdigital.shop

Email:
support@allgoodsdigital.shop

Bogotá D.C., Colombia